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Candy.com Website Review & Ratings + Candy.com Coupons

Candy.com: Products & Services

Candy.com is the go-to destination for each type of candy and use advanced technology to provide unlimited access to confections from around the world – all part of a new virtual corner candy store. They sell more than 6,000 different candy items from 500-plus manufacturers and Candy.com team is constantly adding and updating their inventory to ensure that the customers have the latest and best every day and seasonal products available. The mission at Candy.com is to preserve their family traditions, earn your trust, and create a worldwide company that specializes in one thing that is Candy. A wide variety of candies is offered by Candy.com which include the following categories:-

Candy.com: Company Background

Candy.com was launched in July 2009 by two cousins Greg Balestrieri and Joe Melville and their goal was to bring this corner candy store experience online. Greg and Joe, who grew up in a third-generation, family-owned candy company, also wanted a shopping arena where smaller candy manufacturers would get the same exposure as larger manufacturers and hard-to-find candies were abundant. They are passionate about candy and equally as passionate about creating candy community with people like you. The official address of the company is as follows:-

Candy.com

70 Finnell Drive, Unit 16 

WeymouthMA 02188

Candy.com: Customer Feedback & Reviews

Review from Bizrate

"I haved used your company in the past and am very pleased with all aspects of your service. I am finding it almost impossible to find deceit costumer service anymore. THANK YOU!!!!!!! "

Reviews from Reseller Ratings

"horrible service - Do not ever order from Candy.com! They suck! They take your money, never update your order info and then you find out it is back ordered on the day you are supposed to receive the order........and meanwhile they STILL have your money. Then when you ask for a refund, it will take 2-3 business days. NEVER AGAIN!"

"Candy.com has some of the worst customer service I have ever seen online. My order was delivered on a 90 degree day without an ice pack. For some reason Candy.com charges its customers $2.95 for an ice pack even though it should be included free of charge do to its a requirement when shipping candy in the summer! Even after I paid for the ice pack it was not included in this shipment and our candy for our wedding was one big blob! Customer service called me and said they required pictures before sending a replacement. I sent pictures of the blob of candy and got 0 response. I then followed up another 2 times and once again no response. Would not recommend candy.com to anyone!"

Candy.com: Business Credibility & Trustworthiness

Candy.com has been assigned the lowest rating that is F on the standard scale of Better Business Bureau (BBB) which scales from A+ to F. The BBB file of the company was opened on December 23, 2009 but still their business is not BBB Accredited. Factors that have contributed towards the lower rating of their business are as follows:-

  • Length of time business has been operating.
  • 7 complaints filed against business.
  • Failure to respond to 1 complaint filed against business.
Candy.com: Website Popularity & Google Ranking

Candy.com has a three-month global Alexa traffic rank of 100,116. The site can be found in the “Candy” category of websites and about 47% of visits to this site consist of only one page view. The site has been online for at least eighteen years and is located in the US where it has attained a traffic rank of 17,821 with 1,301 sites linking back to Candy.com.

According to Compete statistical analysis, Candy.com is ranked 24,107 by UVS Standards and has 78,914 unique visitors overall. Its Google Page Rank value is 5 from 10 possible points.

Candy.com: Social Media Presence

Candy.com has promoted itself on various popular social networking platforms like Facebook, Twitter, Google Plus and Pinterest. On Facebook the page of the company is liked by 91,587 people and thus has a good fan following. In case of Twitter there are 3,562 followers accompanied by 2,000 tweets.

Apart from having such large presence on the above mentioned Medias the company does operate its own blog as well so that the customers can search out for more offers available on bulk purchase.

Candy.com: Website Security & Safety

Candy.com takes the security of your personal information very seriously and hence the website is certified by McAfee certified for providing the highest level of protection for their shoppers. Extended Validation SSL gives Candy.com site visitors an easy and reliable way to establish trust online. The connection utilized is 128 bit TLS 1.0 in addition to SHA1 mechanism for message authentication and ECDHE_RSA as the key exchange mechanism.

According to Google Page Diagnostics, of the 18 pages tested no page was found to contain any malicious content and hence is completely safe for browsing purpose.

Candy.com: Pricing & Packages

The price summary of several candy types offered by Candy.com is as follows:-

Baking & Topping Candies

  • Blue & White Crush Blue Raspberry: 5 LBS-$29.95.
  • Sixlets Balls White: 10 LBS-$89.95.

Colored Candies

  • Green Gourmet Bulk Gumballs: 3 LBS-$19.95.
  • Squiggly Pops Orange & White Orange Flavored 48ct-$12.95.

Branded Candies

  • Harry and David Moose Munch Dark Impulse Box: 6 Count-$24.92.
  • Sunkist Fruit Slices Tie Top Bag: 12 Count-$67.95.

Party Theme Candies

  • Sugared Cupcake Gummies: 5 LBS-$18.95.
  • Valentine Iced Heart Lollipop Gift Sets: 3 Count-$36.

The prices of Candy.com are lower than as compared to its competitors like Candywarehouse.com.

Candy.com: Shipping Rates & Policies

Candy.com offers both Domestic Shipping as well as International Shipping. Candy.com offers basic Ground, 3 Business Days, 2 Business Days, and Next Day shipping options to all of their customers who place orders to be shipped in the domestic United States. It has partnered with a trusted third-party company to fulfill orders for their International customers and APO/FPO shipment.

However, their shipping charges are based on standard FedExincluding package weight, size and distance shipped.

Candy.com: Payment Methods Accepted

Two types of payment methods are accepted by Candy.com which includes Credit Card and PayPal Checkout. The types of Credit Cards accepted by the company are VISA, MasterCard, American Express and Discover. However, PayPal is chosen by most of the customers because it is the most secured, easy and convenient mode of payment.

Although, it does not accept some other modes of online payment such as Debit Cards, Bill Me Later, Wire Transfer, etc.

Candy.com: Returns, Refunds & Exchange Policy

Due to candy being a perishable item and in compliance with The Food & Drug Administration (FDA) policies, Candy.com does not accept any return on candy products. However, if it has been found that you received the wrong candy then you can contact them within 72 hours of receipt of the delivery. At that point, a Candy.com representative will issue an RMA and ask that you send the incorrect product to their processing center and its address is as follows:-

Candy.com

ATTN: Returns & Exchanges

70 Finnell Drive, Unit 14

Weymouth, MA 02188

Candy.com: Product images & screenshots
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CANDY.COM COUPONS
Get $25 off $250+ order @ Candy.com
Get 5% Off All Orders + Free Shipping @ Candy.com
Get Free $5 Gift Card Orders $50 or More @ Candy.com
Get Free $15 Gift Card Any Purchase Of $150 Or More @ Candy.com
Get 10% Off Any Candy @ Candy.com
Get 10% off $75 or more @ Candy.com
Get 10% Off Orders Over $10 @ Candy.com
Get 5% Off Your Total Order @ Candy.com
Get Current Promotions @ Candy.com
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